STEVEN LOVE
BACKGROUND AND EXPERIENCE
Steven is a highly engaged and accomplished Consumer & Retail leader with extensive experience and a solid track record of improving P&L performance, shareholder return, growing revenue, expanding customer base and improving EBITDA results. Steven brings 25+ years extensive experience in IT, operations, supply chain, merchandising, marketing, finance, HR, training, change and performance management.
Steven has successfully delivered substantial ROI to several industries, including Consumer Products, Apparel and Footwear, Chain Drug, Club / Wholesale, Convenience, Department Stores, Discounters, Dollar and Other Small Format, Mall-based, Big Box, eCommerce / Multi-Channel, Fast-Food & QSR, Fine Dining, Grocery / Fresh Markets / Organic, Home Centers, Oil and Gas, Specialty Retailers, Food Manufacturers and Wholesale Distributers.
EXPERTISE
Operational Excellence / Efficiency
Enterprise-Wide Cost Take Out
ROI Modeling / Measurement
Process Improvements & Re-engineering
KPI Measurement / Achievement
Positive EBITDA Impact
Executing and Deploying Strategy
Industry Application Implementation
SG&A Cost Reduction
P&L Profitability
Inventory / Supply Chain Optimization
Visual Merchandising Effectiveness
Industry Best Practices
Program and Project Management
Industry Thought Leadership
IT / Process Consulting Solutions
Growth / Go-to-Market Strategies
Enterprise Transformation
Customer Excellence / Responsiveness
Forecasting / Planning / Budgeting
New Product Development
Training and Performance Management
Technology Implementations, Deployment
Merchandising Effectiveness
Workforce / Labor Management
IT Strategy Deployment
Client Relationship Management
Senior Account / Client Leadership
Shrink Reduction / Management
Sales Promotion / Consumer Messaging
Industry Experience
12 years successful Multi-Unit Operations, Field Merchandising and Corporate Marketing experience at SuperValu divisions Jewel-Osco and Cub Foods.
CONSUMER & RETAIL INDUSTRY CONSULTING EXPERIENCE
Steven has developed and implemented numerous C-level IT, Operations, Merchandising, Supply Chain, Marketing, Finance and HR programs that have provided sustainable and deployable results. Steven brings deep and successful experiences in assisting companies grow and expand their customer base, enhance the customer experience, drive sales and reduce operating expenses. A sample of Clients successfully executed CEO, COO, CFO, CMO and CIO directed executive assignments at:
Target; Kroger; Kohl’s; CVS; Publix Super Markets; Michaels; PepsiCo.; Safeway; The Gap, Inc.; Tops Holding Corp.; YUM! Brands, Inc.; Wegmans; Guitar Center; Assaí Atacadista (BR); Whole Foods; The Home Depot, Inc.; Dollar Tree; JCPenney Corporation; Kraft Foods; Payless Shoe’s; DHL Stores; PetSmart; McDonald’s; The North West Co. (CA); Starbucks; J Sainsbury (UK); Taco Bell Corp.; Liverpool (MX); Giant Eagle; PetSmart; H. E. Butt Grocery; Family Dollar; Office Depot; Walgreens; 7-Eleven; BP (UK); Wawa, Inc.; Associated Wholesale Grocers; Roundy’s; Spartan; SuperValu; Wakefern Food Corp.; Procter & Gamble; Ralcorp Holdings; Koninklijke Ahold N.V. (NE)
PREVIOUS EXPERIENCE
Steven was formerly a Senior Partner with Andersen Business Consulting, running the Global Food Industry Practice, a Managing Director for KPMG/BearingPoint running the Southwest Retail, Wholesale and CPG Practice, and a Global Delivery Leader with IBM Global Services.
TECHNICAL EXPERIENCE
SAP Enterprise Solutions (including Campbell, KhiMetrics and Triversity), Oracle Enterprise Solutions (including 360Commerce, JDEdwards, Peoplesoft, Retek and Siebel), AccessVia, Ariba, Blue Cube, Blue Martini, Cisco, DemandTec, EMC, Digital Think, GXS, HP, i2, IBM, IRI, JDA, Lawson, Manugistics, NCR, Profit Logic, Temposoft, Teradata and Workbrain.
EDUCATION
Steven holds a Bachelor of Science Degree in Marketing from the University of Illinois at Chicago and has undergone studies at Lake Forest Graduate School of Management, and has been certified in a number of Executive Leadership, Performance Management and Change Management advanced programs.